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Concierge Services

Basic Rate:  $35.00 per hour weekdays/$45.00 per hour Saturdays.

After Hours: $65.00 per hour/two hour minimum - for services provided after 6pm Monday thru Friday, or after 5pm Saturday.

Multiple hour rates are negotiable.

·         One hour minimum Basic.

·         Call one week in advance if you wish for Saturday or Sunday service.

·         Billing cycle begins from the time service or project is begun until completed

·         Your Houston Concierge is not responsible for cost of third party services (i.e. auto maintenance, vacation deposits, gift items, etc.) unless previous arrangements have been made. Please make arrangements to pay in advance by providing cash or check, or phoning merchant with credit card number. Your Houston Concierge payments to merchants that have not been pre-arranged are subject to a $10.00 service fee.  The customer will approve any additional costs that are not foreseen before additional charges are made.

·         Payment for service due upon receipt of service or completion of project.

Errands Service

Basic Rate:  $25.00 per hour weekdays/$35.00 per hour Saturdays

After Hours: $55.00 per hour/two hour minimum - for errands provided after 6pm Monday thru Friday, or after 4pm Saturday

·         One-hour minimum Basic, Priority and Rush Services/Two hour minimum After Hours Service.

·         Billing cycle begins from the time we leave our office until service is completed and we have returned.

·         Payment for service due at or before time of service unless alternate payment arrangements are made in advance.

·         Your Houston Concierge is not responsible for cost of third party services (i.e. groceries, dry cleaning, car wash) unless previous arrangements have been made. Please make arrangements to pay in advance by providing cash or check, or phoning merchant with credit card number. The customer will approve any additional costs that are not foreseen before additional charges are made.

Home Checks & Pet Visits

Basic Rate: $20.00 per trip, per service

·         Services provided for your home and pets while you are away or unable to check on

·         Check on your loved ones that are not able to leave home and call/notify you if additional services might be needed.

·         Payment due in advance of service by cash or check, unless otherwise arranged

·         Please make arrangements 24 hours in advance for one day service/One week in advance for extended periods of service

Home Wait & Sitting Services

Basic Rate: $25 per hour

·         Services for your home, loved ones and pets that require more than just checking-in (i.e. meeting repairmen, staying with an ill family member or pet, etc.)

·         Payment due after being relieved by a family member, the customer, or family friend.  If to leave at a prearranged time, then payment in advance is accepted unless previous arrangements are made.

Personal Shopping Service

Basic Rate: $35.00 per hour

·         One hour minimum

·         Purchases are direct billed from the merchant to your credit card, including any wrapping or shipping charges

Fees:  Based upon the amount of the purchase

·         10% on items $1-$4999

·         7.5% on items $5000-$9999

·         5% on items $10,000 +

Consultation: Free half-hour consultation/$35.00 per hour additional

Grocery Service

Basic Rate: $25.00 per hour

·         One hour minimum

·         Your Houston concierge is not responsible for cost of third party services unless previous arrangements have been made. Please make arrangements to pay in advance by providing cash or check, or phoning merchant with credit card number. The customer will approve any additional costs that are not foreseen before additional charges are made.

 

Funeral Coorindination

This service is done with the greatest amount of respect to those that may be unfamiliar or unable to complete the internment of their beloved spouse, relative or friend.    

o        Hourly Rate (available 24hrs) - $300 for the first 4 hrs $65 per hour after that, and includes:

o        Discussing your, or the Deceased wishes for arrangements.

o        Arrangements for transportation of the deceased.

o        Contacting a church or funeral home for the service.

o        Coordinating with Funeral home and other wishes that need to be fulfilled.  Constant contact with requestor of the services.

o        Presence at the funeral to make sure everything meets your requirements.

·         Payment – upon approval of arrangements made.

 

Cancellation Policy:

Please inform us of any cancellation within a twenty-four hour period. For services cancelled within less than four hours notice, or for services already begun, a $25.00 service fee will be applied